Medical devices must function dependably in clinical environments, where the patient's health is the top priority, but safe, economic, and reliable clinical work processes are of high importance as well. Our modular customer service offer from a single source covers the entire lifecycle of our products, from technical safety checks to maintenance that protects your investment and to repairs. As a highly specialized manufacturer, we are intimately familiar with our devices and the varied requirements of clinical work environments with their wide range of application areas. In addition to maintenance, we also offer repair and technical safety checks at your device's location, regardless whether our service is needed in a clinical location or in your home. We comply with the highest standards and exclusively use original spare parts.
Our in-house service department will be pleased to assist you in cases where on-site repair or maintenance is not feasible or reasonable. Our employees are highly qualified and have many years of experience with all aspects of maintenance and repair work. Our service department also analyzes and promptly responds to technical inquiries concerning our ventilaors from all over the world. We will compile a detailed cost estimate prior to any maintenance or repair work. The work is then performed upon your approval. This ensures you are always informed about all technical and economic aspects before you make your decision.
Mechanical ventilation and differentiated respiratory therapy are an essential component of modern intensive care medicine. Clinicians need comprehensive knowledge of ventilation strategies, maneuvers, and application options to adequately care for critically ill patients. SALVIA medical makes sure customers are not alone when it comes to training. Our support starts with professional training sessions during product introduction in clinical settings. Furthermore, our experienced team is always available to answer questions about ventilation or the use of our products.
Our employees have in-depth practical experience and trainer qualifications. We offer on-site user training in our customers' clinical settings and can also organize training events targeting larger groups.